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Meet Betsy Hayes: The Fast Interview

Betsy Hayes, Senior Director of Human Resources at Fast

Betsy Hayes

Role: Senior Director of Human Resources

Team: HR & People Experience

What were you doing before Fast?

For most of my career, I've worked in the HR field. Before I joined Fast I was the VP of HR at Framebridge for six years. Framebridge is an online and retail custom picture framing startup with a strong e-commerce platform. I was the first HR hire there and grew and led a team of HR professionals. Prior to Framebridge, I worked for Nordstrom for six-and-a-half years, mostly in HR roles.

Where did you grow up, and what were you like as a kid?

I grew up in Marshall, Illinois. I grew up out in the country and loved exploring the woods, reading lots of books, watching Disney movies, and playing the piano. I've always loved trying new things and exploring new places.

Why did you say yes to Fast?

When I came across the opportunity at Fast, I was super excited to see a company solving a problem we all have with online shopping. I was immediately drawn to the opportunity to help scale a business with Fast's potential. Finally, the team seemed awesome during my interview process. It was evident that it was a smart, dedicated group, and I wanted to be a part of it.

What accomplishment are you most proud of?

At Framebridge, I led HR for a business that had three distinct workforces in tech, manufacturing, and retail. I am proud of being able to scale the business significantly through headcount and grow professionally in industries I hadn't previously operated in. Through that experience, I constantly pushed the envelope with the employee experience and set up industry-leading benefits and parental leave.

When did someone’s kindness toward you make a big difference in your life?

I had a boss/mentor early on in my career at Nordstrom who taught me everything in HR. I was fresh out of college and she was patient, smart, and took the time to teach. I'm grateful I met her when I did. She continues to be a friend and mentor to me to this day.

Describe your biggest “aha” moment?

I think the biggest aha moment for me happened when I became a parent. It changed everything about how I viewed the world when I realized that everyone is somebody's child.

What motivates you?

I care a lot about doing a good job and helping people. I'm motivated by both of those things in a personal and professional sense.

What’s your favorite book, film, or TV show?

A recent TV show and book I enjoyed were “The Marvelous Mrs. Maisel” and “Lincoln in the Bardo.” 

What advice would you give your 18-year-old self?

When I was 18, I was heading off to college and it was a very exciting time in my life. I had a great time in college and spent two semesters abroad. I'd tell myself to have patience with my personal growth and not to get discouraged if things don't progress as fast as I want.

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