Weekly Seller Reports Troubleshooting

I have not received the Weekly Seller Report, what should I do?

Here are some common reasons for not receiving the report:

  • The current time is before the scheduled weekly send time

    • We should send the Weekly Seller Report every Tuesday by 7am in the recipient's local time.
  • Fast does not send a Weekly Seller Report if your store does not have any Fast transactions in the prior week.

  • You are currently not on the distribution list for the report.