We exist to eliminate friction for people — and we never forget that we're working with and building products for real humans. This guides us in our mission to deliver a world-class customer experience on every browser, device and platform.
We believe that when you’re doing something that’s never been done before, it’s mission critical to be transparent. We build, ship and fix in public — earning trust while we learn from our colleagues, our customers and our community.
We’re bold and optimistic about the future, and our high-energy culture spills into the universe around us. It brightens every interaction we have with our teammates, customers and partners — and moves us all forward, together.
We’re building a business that will stand the test of time. We make long-term bets that unwaveringly align with our values — even if we won’t always see the payoff in the short-term. We set ourselves up for future success by going after the hardest problems first and learning from our mistakes and wins along the way.
We’re relentless about removing hassle from the customer journey and transforming complex processes into simple, one-click experiences. We’re data-driven, responsive, decisive and move with urgency to unblock each other. Fast isn’t just what we do, it’s who we are.
Thanks to our Fast Flex policy, our teams work from all over the world. That includes our great office in downtown San Francisco.